Refund policy
1. Return
a. We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
b. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
c. To start a return, you can contact us at babiesandblings@gmail.com with the subject "RETURN: Order #.” If your return is accepted, we will notify you with the instructions on how and where to send your package.
d. Please note that the buyer will shoulder all shipping expenses regarding returns. Items sent back to us without first requesting a return will not be accepted.
2. Warranty
a. In staying true to our high standards of customer satisfaction, we offer alifetime warranty to protect against manufacturer defects in craftsmanship.
b. The warranty does not include normal wear and tear or damages incurred due to trauma, negligence, lack of regular maintenance, loss, or theft.
3. Damages and issues
a. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
b. Unfortunately, we cannot accept returns on sale items or gift cards.
b. Unfortunately, we cannot accept returns on sale items or gift cards.
4. Exchanges
a. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
5. Refunds
a. We will notify you once we have received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method.
b. Please remember it can take some time for your bank or credit card company to process and post the refund too. You can always contact us for any return question at babiesandblings@gmail.com.